Frequently Asked Questions
Everything you need to know about shopping with LIME Saudi
How long does shipping take within Saudi Arabia?
We offer fast delivery across the Kingdom. Orders in Riyadh typically arrive within 24-48 hours, while other regions take 3-5 business days.
What is your return and exchange policy?
You can return or exchange any unworn items with original tags within 14 days of delivery. Simply initiate a request through our online portal.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard), Mada, Apple Pay, and offer a Cash on Delivery (COD) option for your convenience.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' with measurements in centimeters to help you find your perfect fit according to international standards.
Can I track my order after it has been shipped?
Yes, once your order is dispatched, you will receive an SMS and email containing a tracking link to monitor your shipment's progress in real-time.
Are the products authentic LIME designs?
Absolutely. LIME Saudi is the official retailer for all featured collections, ensuring 100% authenticity and premium fashion quality in every piece.